Warranty claim processing for car dealerships
We take care of the claims. You take care of your customers.
Every claim is pulled, filed, and followed until it's paid. You just read the results each morning.
Flat monthly price per rooftop, not a percentage of what we recover. See what you're losing →
2023 Ford F-150 XLT
RO 900457
- ✓
RO pulled
Mon 8:12 AM
From your DMS
- ✓
Claim built
Mon 8:16 AM
3 items found beyond the RO
- ✓
Filed with Ford
Mon 8:24 AM
Under your store's login
- ✓
Paid
Tue 10:05 AM
$4,612.80 credited
We know how your manufacturer pays.
Sell a brand that's not here? Ask us. We're adding more.
Every part of the claim, handled.
Claim prep
Labor ops, hours, coding, narratives, sublets and rentals, built from the RO.
Filing
Submitted under your store's own OEM portal user ID.
Follow-through
Tracked until paid. Bounced claims fixed and refiled.
Daily report
Filed, paid, and dollars recovered, in your inbox every morning.
Audit-ready records
We can pull the documentation for every claim, ready to hand an auditor.
Dedicated support
One contact who knows your store. Call or text, usually answered within the hour.
Every dollar you've earned.
Claimed.
100%
Repetitive entry automated
12 hrs
Average claim turnaround
16%
Expected revenue recovery
See it for yourself
See a real claim. Every step of it.
Click through a sample claim below, in the real format.
DEMO FORD
1200 W DEALER PKWY · ANYTOWN, UT 84000
SERVICE (801) 555-0142
RO# 900457
WARRANTY COPY
OPENED 09/28/26 · CLOSED 09/29/26
CUSTOMER
J. SAMPLE
YEAR/MAKE/MODEL
2023 FORD F-150 XLT
VIN
1FTFW1E8XPFA00000
MILEAGE IN
38,412
ENGINE
3.5L ECOBOOST
IN-SERVICE
03/14/23
ADVISOR
112 M. REYES
PAY TYPE
W
CAUSE: INTERNAL CLUTCH PACK FAILURE. FLUID DARK W/ DEBRIS. PINPOINT TEST CONFIRMS
CORRECTION: R&R TRANSMISSION ASSEMBLY, REFILL, RELEARN, ROAD TEST OK
PARTS: ML3Z-7000-C TRANS ASY TECH 4417
CAUSE: CAMERA INTERNAL FAULT, CONNECTOR AND WIRING CHECK OK
CORRECTION: REPLACED REAR VIEW CAMERA, VERIFIED OPERATION
PARTS: ML3Z-19G490-A CAMERA TECH 4417
CORRECTION: 1 DAY RENTAL, AGREEMENT #R-88231 ATTACHED
Why dealers choose Forge
| Forge | Doing it in-house | |
|---|---|---|
| Who does the work | ✓We do, start to finish | ✕Your warranty admin |
| Overlooked labor and allowances | ✓Caught and claimed | ✕Usually goes unclaimed |
| When your admin is out | ✓Claims keep filing | ✕Claims pile up |
| What you can see | ✓A report every morning | –Spreadsheets and portals |
| If you're audited | ✓Documentation for every claim, audit-ready | –Your admin's notes |
| Getting started | ✓Set up once, live in an hour | ✕Hire and train |
Questions dealers ask
What is outsourced warranty claim processing for car dealerships?+
An outside team prepares, files, and follows up on your manufacturer warranty claims. Forge pulls each warranty RO, builds the claim, files it under your store's login, and follows it until it's paid.
How warranty claim processing works →How much does warranty claim processing cost?+
A flat monthly price per rooftop, based on your warranty RO volume. Not a percentage of what we recover.
Dealership warranty cost guide →Why do warranty claims get rejected?+
Usually the claim doesn't match the manufacturer's rules: wrong labor op, code, or causal part, too much time, or missing approval or documents. Forge checks every claim before filing, and fixes and refiles any that bounce.
Warranty rejection codes by brand →How long does it take to get paid on a warranty claim?+
Forge files claims as ROs close. Across our dealers, the average time from RO to paid is about 12 hours.
How long warranty claims take →Which manufacturers does Forge file warranty claims for?+
Ford, Lincoln, Stellantis brands (Chrysler, Dodge, Jeep, Ram, Fiat, Alfa Romeo), Toyota, Subaru, and BMW, with more coming.
Warranty claims by manufacturer →Does it work with CDK, Reynolds & Reynolds, and other DMS platforms?+
Yes, with no integration or IT project. We use a read-only profile or your printed warranty copies, and never write to your DMS.
Guides for your DMS →Who files our claims, and what happens if the manufacturer audits one?+
Claims are filed under your dealership's own OEM portal user ID. If one is audited, we can pull the documentation for that claim, ready to use in the audit.
How fast can a dealership get started?+
Most stores are live in under an hour after a short demo.
What getting started looks like →Let's get you set up.
Tell us about your dealership. We'll reach out within one business day.
- ✓Dedicated onboarding rep
- ✓Response within one business day
- ✓No obligation, no pressure
Email us at stephen@forgewarranty.com